Frequently Asked Questions
Everything you need to know about our premium orthotic solutions.
How do I determine the correct size for my orthotics?
Our orthotics generally follow standard footwear sizing. We recommend choosing the size that matches your current shoe size; if you are between sizes, we suggest sizing up and trimming the toe area for a perfect fit.
What is your shipping policy?
We offer standard and expedited shipping options across the United States. Orders are typically processed within 1-2 business days, and tracking information will be sent to your email immediately upon dispatch.
Can I return my Redi-Thotics if they don't fit?
Yes, we offer a 30-day satisfaction guarantee. If you are not completely satisfied with the fit or comfort, you can return the product in its original packaging for a full refund or exchange.
Are Redi-Thotics compatible with all types of shoes?
Our products are designed to fit most athletic, casual, and dress shoes. For optimal results, we recommend removing the existing factory insole from your footwear before inserting your new orthotics.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.
How long do the orthotic inserts typically last?
Depending on usage and activity levels, most of our orthotics provide peak support for 6 to 12 months. We recommend replacing them once you notice a decrease in cushioning or structural support.